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support@artfordentists.com

FAQs

RETURN POLICY

Art for Dentists guarantees you'll be satisfied with your purchase. If for any reason you don't love your art, you may return it within one week (7 days) and receive a full refund for the price of the canvas.

Shipping charges will not be refunded. Art for Dentists does not supply pre-paid shipping materials for returns, or cover the returned merchandise shipping fees.  We will issue your refund within (48) hours of receiving the returned painting.

To return your merchandise, please email: support@artfordentists.com for the return address and always include your ORDER NUMBER and FULL NAME.

 

SHIPPING & DELIVERY STATUS

Standard shipping within the United States. All canvases are hand stretched and made once your order is placed so we require 3 business days to complete production before products are shipped.  

  • Please allow up to 7 business days once you receive the tracking number email confirmation for your painting(s) to arrive.
  • The 3 business days required for production unfortunately can’t be expedited.

 

TRACK MY ORDER

As soon as your canvas ships, we will send you a confirmation email that includes delivery expectations by our eCommerce platform.   

 

DAMAGED ART

If your product arrives damaged or defective don’t worry! We offer a very easy way to get a replacement. Here's how:

  1.      Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
  2.      Email photo(s) to support@artfordentists.comPlease include your ORDER NUMBER, FULL NAME and brief description.
  3.      You will receive an email shortly after confirming that your damaged replacement will be processed and replaced.
  4.      If your damage is confirmed, you do not need to mail back your product. We will process the replacement based on the claim and automatically send out your new canvas right away.

 

PRODUCT SIZES & DETAILS

Our canvases are offered in square and rectangle sizes. There is a small, medium and large size available in each format. Each size is offered in a 1.5” traditional wrap, 1.5” traditional wrap with a floating frame, and a 2.5” premium gallery wrap. The 1.5” and 2.5” in the description refers to the depth of the canvas and how far off the wall it extends when hung. We make your artwork in the United States with genuine artist canvas using hardwood stretcher bars for the framing.

            SQUARE FORMAT:

            SMALL 24”x 24”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

            MEDIUM 30” x 30”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

            LARGE 36” x 36”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

            RECTANGLE FORMAT:

            SMALL 20”x 30”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

            MEDIUM 24” x 36”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

            LARGE 32” x 48”

        • 1.5” Traditional Wrap
        • 1.5” Traditional Wrap with Floating Frame
        • 2.5” Premium Gallery Wrap

 

METHOD OF PAYMENT

We accept Visa, Mastercard, American Express, Diners Club and PayPal.

 

CUSTOMIZED CANVAS

Art for Dentists in certain circumstances depending on the size of the order might be able to produce custom sizes. We do not offer custom adjustments to the designs. Please email support@artfordentists.com to submit an inquiry.

 

PROMOTIONAL CODES

From time to time Art for Dentists may offer promotional codes and discounts. Promotional codes may be entered and redeemed on the checkout page.

 

HELP & CONTACT US

If we have not answered all of your questions in this customer service section, please email us at support@artfordentists.com with your full NAME and ORDER NUMBER and we will respond to you quickly!

 

PRESS AND MARKETING

For press and marketing inquiries please email us at support@artfordentists.com and title the subject PRESS or MARKETING.

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